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I believe a board of directors of any organization cannot be successful unless it represents the interests of all its members. One way to achieve this is to ensure that board composition is representative of its members across many aspects including industry, expertise, geography, gender, ethnic and racial backgrounds.
Another key element is strong member engagement. From my experience, the most effective way to represent the interests of a particular group is to ask them! I agree with Robert’s comments about finding strategies to demonstrate to members the value of their engagement given that most members are likely already at full capacity focused on their own business goals.